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brozy
Posts: 1
Registered: ‎04-03-2008
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bad initial backup and cd boot problem

i have a new maxtor one touch 4 mini.  i went through all the prompts for installing and finally got to the initial back up.  afterward i looked at the log and everything listed was followed by "files & folders not supported" or "file skipped".  i realized i needed to uncheck the "private" box on the MyDocuments folder in my computer because it won't backup "hiddden" folders.  so i unchecked it and tried to back up again, but all was listed in the log was the intial bad backup and the new attempted backup with date/time and "0 files/folders backedup".  is there a way to do the intial backup over?  i know i could do a safetydrill, but i want to do a backup and i don't like that i've lost space on the hd! i read something on this board about reformatting(?).  will that erase any of the software that came with the hd? i understand i could do a safteydrill, but that's not the same as backing up, right?  and won't that take up more space on the hd.  can i even do a safteydrill everyday?  i don't know what to do.  also, the cd doesn't seem to boot (?) anything.  when i put it in, it asks me how i want to open it with picures/music/documents... then when i continue 3 pictures come up and it does nothing else.  i don't get this booting thing.  thanx to anyone who can help.  (pretend i'm 4)
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johnpeter
Posts: 11
Registered: ‎04-04-2008
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Re: bad initial backup and cd boot problem

Hi brozy,
I  just got here and was searching around for answers, and  found your post. I hope you get some answers, but I wonder if there might be too many ?'s in one paragraph for anyone to answer completely. But what can we expect from a 4 year old?;<)
 
I will offer this- It sounds like you are trying to use the CD while your computer is running, operating system up on the screen. This CD doesn't work that way. It will run automatically in its intended manner if it is in the drive when you boot the machine, AND you are set to have the machine boot from a CD if one is present. It becomes a different animal entirely under those circumstances. You should practice doing that before you need it. If you can't get the CD to boot the machine, either your machine is not set to do it, which you should change, (and you should be able to unless it dates back to when CD roms were the new thing) or there is something wrong with the disc. But definely clear this up first. If you need help getting the CD to boot, come back here or check other sources.
 
No reason you can't do a safety drill every day, but you shouldn't have to. I don't yet understand some of your other questions, about the hidden or private stuff.
 
About reformatting- yes it will wipe the included software. I'm not sure why you are considering a reformat, but if you have to, copy all files and folders to another drive FIRST. I'd say not your boot drive - either a secondary HD if you have it, or a large enough thumb or flash drive, or burn a CD. No need to copy the contents of the BMR folder, that is where the data for your backups are. If you want to use the drive with its' software, you will have to restore the files it came with or it will just be storage capacity.  I don't claim to know what other problems might result from or be remedied by a reformat, but I would sincerely urge you to hold on that until you are sure that is what you need.
 
There might be more answers to your questions in another reply I made within the last hour. I think the post I replied to was "backup questions" or something like that. It should be easy to find because it's recent. Good luck.
 
I hope there are others who will hop in here to help, but so far I have to say I am disappointed by the lack of activity here. If I am your best shot, (that's cool 'cause I'll be 7 next month) I'll try to help further - if you can sort out what is helpful from what I've given you so far, apply it to your situation and reformulate your remaining questions as clearly as possible.
Cheers
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DaniDin
Posts: 1
Registered: ‎04-28-2008
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Re: bad initial backup and cd boot problem

Hello JohnPeter:
I liked your response to Brozy and would like to accept an offer you made to him concerning info on booting with/from the SafetyDrill CD.
I have recently purchased a Maxtor OneTouch 4 Mini Drive and am well aware of Seagate's recomendation to run a trial boot with/from the SD CD.
Since i have never ever booted into anything else but my Windows system on my internal C drive it would be nice to have all the steps needed to perform this procedure as well as backing out of it and booting normaly again.
I have a Toshiba Satellite 1100-S101 notebook PC running Windows XP Pro with SP2 and all Microsoft priority updates.
Thank you in advance,  DaniDin.