11-23-2011 06:55 AM
I'm wondering what this ~ERAFSWD.TMP folder is doing with 61.8 GB of my disk space... It appears to just have random files with random file extentions in it like .n48, .0WO on and on.
What is this folder needed for and why is it so large?
I do not do any automated backup's to this drive, I only copy/move things to it using Windows Explorer.
02-23-2012 07:44 AM
Here was my chat with Support staff Ali:
(10:36:18 am) mark:
am i able to delete these temp files without damaging the stored data on the diks?
(10:36:56 am) Ali: I`ll be happy to help you with that , one moment please.
(10:37:08 am) mark: ok
(10:39:02 am) Ali: I would suggest to first backup the data you have on your external drive before attempting to delete these tem files.
(10:39:15 am) mark: as i am right now
(10:39:20 am) mark: because thats what i was going to do
(10:39:28 am) mark: but, there is no knowledge base question for this
(10:39:46 am) mark: there is also a forum post that has 39 views for this issue and has not been replied to
(10:39:56 am) mark: http://forums.seagate.com/t5/Other-External-produc
(10:41:09 am) Ali: I apologize for the inconvenience however our support is mainly focused towards emails , inbound calls and chats as priority .
(10:41:27 am) mark: no problem
(10:41:37 am) mark: thanks for the chat, ill take care of it
(10:42:14 am) Ali: You are welcome, have a nice day and again I am sorry about the inconvenience.
(10:42:20 am) The agent ended your chat session.