Other External products

[TERRY-J-J]

All I want to do is use my recently purchased External Drive ST310005EXA101 to backup my data.

There where no written instructions with the drive for this and I have spent hours on the web site trying to find a simple answer with no results.

Please! how do I do it?

Terry

(Edited the title)

[AlanM · Accepted solution]

How To Use

[ericam813]

why can't anyone just answer this question instead of posting links????

[AlanM]

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. 

However, in some cases it is not possible to use such software.  A few examples are:

1. A user has lost or uninstalled their software and needs a temporary (or permanent) means of using the external drive to backup data.

2. A user's bundled backup software is malfunctioning for a time.

3. A user prefers to backup data manually.

4. The drive did not include any bundled backup software.

5. The user is using the drive for additional storage and has an alternate method of backing up.

6. Older external drive’s bundled software may not be supported in Windows 7 or Vista.  Check software compatibility
   
   Vista - Document ID: 202393 - Seagate and Maxtor Compatibility Chart for Windows Vista
   This article includes bundled software support by drive family.
   
   Windows 7 - Document ID: 211931 - Will my drive work with Windows 7?  This article includes bundled software support by drive family.

Every model of Seagate and Maxtor-brand external drive has a ready-to-use formatting already in place.  In Windows, there is no need to do anything special or additional to make the drive work.  Simply plug in the power, plug in the USB/Firewire/eSATA cable, and the drive should appear in (My) Computer and Windows Explorer almost immediately.

If it does not appear almost immediately, it is almost certain that a few simple troubleshooting steps will cause it to be found.  Please see our organized, step-by-step troubleshooters to get the drive detected.
Go to this link “our organized, step-“ and change this title. External Hard Drive Troubleshooter for Windows 7 and Vista (Guided)

Once it is detected, all you have to do is move data into it.  There are 2 general ways to do this:

1. Drag and drop

2. Copy and paste (see below)

Drag and drop

Here we will discuss dragging a piece of data from the My Documents folder to the external drive.  This exercise can be repeated with one file, many files, one folder, or many folders.

1. Open first one window by double-clicking on (My) Computer.

2. If the upper right-hand corner of the window that opens includes this symbol (), click it. 
   It will change to this symbol: .

3. Now you can resize it.  Move your mouse to a corner of the window.

4. Click and hold down the mouse button, on the corner of the window.

5. Move the mouse, still holding down the button, and the window corner will move with your mouse.  Resize it so that it only takes up a portion of your screen.

6. Look for the Seagate or Maxtor external drive in (My) Computer.  It will be a drive letter, like E: or F: (unless you have changed it). 
   If it does not appear there, please see our organized, step-by-step troubleshooters to get the drive detected.
   Note: Go to this link "our organized, step-by.." and change this title. External Hard Drive Troubleshooter for Windows 7 and Vista (Guided)

7. Open (My) Documents by double-clicking on it.

8. Resize the window in the same way, so that each window takes up only a portion of the screen.

9. Now you will have two windows.  One is the source, one is the destination. 
   (Click to expand the image) 
   

10. Click and hold down the mouse button, on the document you want to move.  It will illuminate and a "ghost" image will move with your mouse button.

11. Drag the mouse so that the "ghost" image hovers over the icon representing the external drive (in this example, the V: drive). 
    (Click to expand the image) 
    

12. Let go of the mouse button and the file will copy automatically to the external drive.

13. Double-click on the external drive’s letter  NOTE: Double clicking causes Autoplay on our newer drives.
    Right click on the external drive letter and choose Explore.
14. The contents of the external drive will display on the window.  
    (Click to expand the image) 
    
    
    
15. The task is complete!  This is known as a "drag-and-drop" action.

For Mac: 

Simply follow the same instructions.  The key is to be able to see both

1. 1. the file or folder you want to move in one part of the screen, and
2. 2. the folder where you want to move it.

Just click and hold on the file or folder to move, keep holding down the mouse button and move the mouse over to where you want it to go.
If you encounter a message that the drive cannot be modified, you need to reformat the drive. See AnswerID: 191171 on this issue. 

Copy and Paste

1. Double-click to open the place where the file you want to copy is located.  My Documents, for example.

2. Find the file or folder you would like to copy and right-click on it.

3. A drop-down menu will appear.  Choose Copy. 
   (Click to expand the image) 
    

4. The file or folder is now copied and held in the computer's short-term memory. 

5. Double-click to open (My) Computer.

6. Look for the Seagate or Maxtor external drive in (My) Computer.  It will be a drive letter, like E: or F: (unless you have changed it). 
   If it does not appear there, please see our organized, step-by-step troubleshooters to get the drive detected.

7. Double-click on the external drive. 

8. The window will change to a display of the contents of the external drive.

9. On the top bar of the window, choose Edit.  
   Alternatively, you may right-click on blank space within the window and a drop-down menu will appear.

10. Choose Paste.  
    (Click to expand the image) 
    

11. The file or folder will appear inside the window.  It is copied. 

12. The task is complete!  This is known as a "copy-and-paste" action.

With either of these two methods, there is no need to use any special software to make use of the drive's storage.  You just move your data to it manually, and nothing more needs to be done.