My brand-new One-Touch 4 does exactly the same thing, with that discouraging statement after every entry. I tried retrieving backed-up content (photos) from the machine, and I think it's doing the job, but I'll be contacting the company this coming week for an explanation. If I don't get one that puts my mind at ease, I will try to return the machine; failing that, it will be dumpster fodder, and I'll try other back-up means.
After my previous experiences with Windows I don't expect most backup software to work correctly. I've only found a few programs that really do work right. Fortunately one of them is the free Windows Backup program that comes with Windows.
It comes installed in Windows XP Professional. If you have Windows XP Home, you can install the program from the Windows XP Home Setup CD.
Some companies like Dell, Gateway, Acer, etc. don't give you an actual Windows XP Home Setup CD. Ask your computer manufacturer for the file to install Windows Backup if you didn't get that. You can also download the program from the Internet (but not from the Microsoft site). Just be careful that you don't download a copy that contains a virus. I don't know why Microsoft doesn't provide a download for the program since a lot of companies fail to give you that with Windows.
Among other things the Windows Backup program will back up the operating system and the "System State" containing the registry and important files.
Another good program that I can recommend for backing up an entire partition is Paragon Drive Backup 8.51. It comes with an emergency boot CD to restore partitions and it supports Linux filesystems as well as Windows.
After three calls to people in Southeast Asia over the last few days, during which I received instructions to change various setting deep in the bowels of the computer, to no effect, the final conclusion from Seagate/Maxtor tech support was that the notation after each item (file skipped, etc.) is the default notation, and the system is backing up the data. I have been able to retrieve material from the product, so I feel enough reassured to keep using the unit.
(2) Some software described on this Forum evidently cannot backup certain common file types or locations. If that's what you're using, then: (a) the impact of the message you cite is to remind you that your software doesn't backup files with those attributes; (b) but that the backup software did successfully examine the requested target folder for eligible files to back up. It just found none.
Please note my careful use of language in (2)(b). As you use real backup software such as Retrospect 7.5 or Veritas more extensively, you will come to learn some subtle, if not peculiar, uses of the English language. For that reason alone, backups without test restores are worse than worthless -- they have a substantial negative value, because they lull you into thinking everything is protected, when some things may not be. I have never heard of or known anyone you took backup seriously,who did not learn some important thing after trying a restore of their "backup." So, ...
(3) After digging in to the details of whatever backup software you're using, try restoring some or all of the files your log says were skipped. Restore them to a different location than the original one, say to a new directory such as C:\RESTORE-TEST. If they appear to restore, open some of them to make sure they are both restored and usable. That's because, ....
(4) after certain types of corruptions, it is possible to have recovered files, e.g., that have the same size, date, time, modify, create as the original, but which are not usable / readable.
Hi all - thanks for all the support -really appreciate it. Especially appreciate knowing that you've been able to retrieve your info and that it seems as if the message I'm getting is a default one.
Didrick - aish, your question about which backup software I'm using once again just shows up for me exactly how few computer skills or knowledge I have. I have absolutely no idea what backup software I'm using. I have windows XP on my computer and I loaded whatever Seagate sent me with the mini one touch and every 2 days I plug in my mini on touch and press the button and it says 'backed up successfully'. And I'm afraid I don't even know how to restore it to a different location... but fortunately I have a friend whose a computer boffin who I'm going to be seeing soon - and I'm going to take him a copy of all these forum threads and have him check it out for me.