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Visitor
meown
Posts: 1
Registered: ‎12-04-2011
0

st320005exd101-rk cause Windows 7 unable to shutdown

Every time after using this drive Windows 7 cant shutdown (shutdown screen takes forever).

I use safe remove, power off and even disconnect this drive before shutting down windows, but problem remains.

 

Moderator
AskTheLeaf
Posts: 2,851
Registered: ‎06-13-2011
0

Re: st320005exd101-rk cause Windows 7 unable to shutdown

I would make sure that you have the latest USB drivers installed on the computer. There's a great article available on our Seagate Facebook page about this:

 

http://www.facebook.com/notes/seagate-support/usb-communication-issues/136664549737484

 

 

It would also be good to disable the sleep settings by using the following utility:

 

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=expansion-downloads&vgnextoid=377a712f10e5e2...

 

Let me know how this works out for you.

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