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djhomeless
Posts: 1
Registered: ‎01-11-2012
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Help! Ecogreen 1.5TB fried. No help from Seagate

Hi All,

Does anyone have any experience swapping out a PCB on Samsung drives? I've read around and it sounds like on modern drives it is very hit and miss, mostly down to different part numbers and firmware versions. 

 

My problem: In less than a week two Samsung Ecogreen's have failed on me (different failures). After the first started to fail I backed everything up and purchased another drive. While waiting for that drive to arrive, the second failed. The first was serious, sounds like the platters were bouncing around quite a lot. But the second seems to have failed due to a burned out PCB. 

 

I've called Samsung (now Seagate) and unfortunately they do not provide data backup services (no big deal), but to my shock they don't sell PCB's on their own. Yes the drive is under warranty, but only for replacement. I need my data.

 

If anyone has any guidance I would greatly appreciate it. I must admit my confidence in Seagate is greatly shaken. 

 

Thanks