Hi guys,
I've got a Samsung Story Station 1.5TB. I have a problem with it, specifically the power input - the internal socket which recieves the end of the plug has come loose and needs fixing. I can't get into it to do it myself because of the proprietary screws. (At least I think they're proprietary - none of my 20 screwdrivers will let me in anyway!).
I've managed to make it work in the past by wiggling the lead to just the right angle / taping it down to keep tension in the right place but alas it has given up the ghost. I know it still works because when I move the lead around I'll get the occasional light flash when the connectors touch, but nothing long enough for me to back up what's on my drive.
I've spoken to a couple of people on live chat about getting it fixed and they have approved it for replacement - The problem is that I need to get the data off it first. Honestly, replacing the whole thing seems a little extreme when the part that needs to be fixed must only cost a few pence. Is there anywhere in London I could take this too to get looked at / anything I can do?
