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Regular Visitor
ssl4000
Posts: 5
Registered: ‎07-27-2012
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samsung hm500jj s.m.a.r.t

What does it mean? 0b calibration retry count - this entry has huge value. Im waiting for help.

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fzabkar
Posts: 4,660
Registered: ‎01-27-2009
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Re: samsung hm500jj s.m.a.r.t

I would be concerned about that attribute. AIUI, it reflects an impending internal problem with the HDD.

See http://en.wikipedia.org/wiki/S.M.A.R.T.

FWIW, I notice that the Calibration Retry Count and Throughput Performance attributes have identical normalised values (56), so this would suggest that they may be related. Furthermore, the raw values of the Calibration Retry Count and Load Cycle Count are very similar, suggesting that the drive attempts to recalibrate after waking from standby. It would be interesting to see whether these two numbers increase in unison.

The G-Sense Error Rate suggests that your drive is being subjected to shock or vibration.

Does the read performance graph show anything other than a smooth, monotonically decreasing curve, with no large dips? Does the access time graph show anything other than a tight band of data points, with no appreciable scatter?

Are there any errors in the remaining SMART attributes, eg Current Pending Sectors, or Uncorrectable Sector Count, or Reallocation Event Count, or Hardware ECC Recovered?

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ssl4000
Posts: 5
Registered: ‎07-27-2012
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Re: samsung hm500jj s.m.a.r.t

Hi, thanks for reply!

Other SMART attributes looks good, the only "warning" status is in 0B field. Anyway, in attachment is full SMART report.

Read performance graph is in attachement.

Another thing I've observed is "Calibration Retry Count" value increases when HDD slows down for a while and then speeds up. From what I know this is to protect against shocks.

In attachment are full SMART report and screen from HDT performance test.

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ssl4000
Posts: 5
Registered: ‎07-27-2012
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Re: samsung hm500jj s.m.a.r.t

 
Yottabyte
fzabkar
Posts: 4,660
Registered: ‎01-27-2009
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Re: samsung hm500jj s.m.a.r.t

Your read benchmark looks OK apart from that one large dip, but that could be due to interference from a background Windows task.

I confess I don't understand why attribute 0B is so bad, but I'm wondering whether the presence of vibration during recalibration may be responsible for the errors.

BTW, I notice that the Load Cycle Count is relatively high when compared with the Power On Hours Count. The numbers suggest that the drive is parking its heads every 2.2 minutes:

(1705 x 60) / 46286 = 2.2

If this bothers you, try disabling APM (set it to 255, or maybe 254) using one of your disc utilities.

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ssl4000
Posts: 5
Registered: ‎07-27-2012
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Re: samsung hm500jj s.m.a.r.t

Sorry, I'm not interested in tweaking hdd, i just want to have fully working hard drive and i must know that my files are safe and the "crash" day doesnt approach, just as many other users. So, here is my question: is it eligible for warranty? If so, can I send only HDD, because i dont have separate warranty for it, I bought it with my notebook. I dont want to be exposed to a sudden loss of data.

Yottabyte
fzabkar
Posts: 4,660
Registered: ‎01-27-2009

Re: samsung hm500jj s.m.a.r.t

ssl4000, I'm only an end user like you, so I can't say whether your drive would be eligible for replacement under warranty. That said, ISTM that your drive's performance is very good, at least as far as the HD Tune benchmark goes, and there are no signs of bad or weak sectors. Even though attribute 0B is worrisome, it still has not reached the SMART threshold, so AFAICS there are no grounds for replacement on this basis.

Even if Seagate's Tech Support were to grant you an RMA, you would still need to consider what kind of drive you would get in return. It will most probably be refurbished, with an unknown fault history. It could also be that the replacement will be a Seagate rather than a Samsung, which may or may not be to your liking.

There is also the matter of the G-Sense Error Rate which suggests that there is something amiss in the drive's environment. This may affect the replacement drive in a similar manner, so if it were my drive, I would try to pin down the cause. To this end I would disable power management (including APM) so that any load/unload cycles would be due solely to shocks or vibrations.

Whatever you decide to do, ISTM that you should implement a robust backup strategy.

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ssl4000
Posts: 5
Registered: ‎07-27-2012
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Re: samsung hm500jj s.m.a.r.t

thanks for all your help, fzabkar :smileyhappy: