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colordelta
Posts: 2
Registered: ‎08-12-2012
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Some SeaTools tests failed and S.M.A.R.T. data not available in Windows

[ Edited ]

Seagate Constellation 2TB: ST2000NM011 - Revision SN02

 

I recently tested my brand new 2TB Seagate Constellation harddrive with SeaTools. Here are the results:

 

SeaTools for Windows

DST - Generic Short Test -> Fail

Generic Long Test -> Pass

 

SeaTools for DOS

DST - Generic Short Test -> Pass

Generic Long Test -> It hangs after a while and green text appears (see the attachment).

 

In addition, I am unable to access the S.M.A.R.T. information of the Constellation drive in Windows. None of the utilities, such as HHDScan, HDD Health etc . show any data for the drive.

 

Apart from those issues, the harddrive seems to work fine in Windows - I can read and write data without problems and the drive information in the BIOS seems correct.

 

Is this something I should worry about?

Should I RMA this drive?

 

System Specification

- Windows 7 Home Premium 64-bit

- CPU: Intel Core i7 920 D0 2.66GHz Overclocked to 4.00GHz
- Motherboard: Asus P6X58D-E Intel X58 (Socket 1366) DDR3 Motherboard

- Cooler: Corsair H50 Watercooling

- Graphics Card: Sapphire ATI Radeon HD 5850 1024MB GDDR5

- RAM: Patriot Viper 6GB (3x2GB) DDR3 PC3-12800C9 (1600MHz) Tri-Channel
- Hard Drive 1: Western Digital Caviar Black 640GB SATA 6Gb/s 32MB Cache

- Hard Drive 2: Seagate Constellation 2TB SATA 6Gb/s 64MB Cache

- Case: Antec 300 Gaming Case - Black
- Power Supply: OCZ 600w StealthXStream PSU
- Sound: 7.1 Channel Sound (On-Board)
- Optical Drive: LG DVD+/-RW SATA Drive

Visitor
colordelta
Posts: 2
Registered: ‎08-12-2012

Re: Some SeaTools tests failed and S.M.A.R.T. data not available in Windows

To reply to my own question, it turns out that all issues in my post above can be resolved by connecting the harddrive to the SATA II 3GB/s interface on the motherboard instead of the SATA III 6GB/s.

 

I have no idea why but hey, if it ain't broken, don't fix it, right? :smileyhappy: