07-02-2012 06:06 AM
I am trying to run Seagate Tools to diagnose a fault with a Freeagent Desk drive, and it just hangs scanning for drives. What can I do to get this software running?
07-13-2012 06:42 PM
I have the same problem. Installed .NET4 and its updates. Installed SeaToolsforWindowsSetup-1206.exe. When running SeaTools for Windows, it hangs with a window "SCSIcanning for suporte3d drives. Please wait...."
I've uninstalled until someone posts a fix.
12-16-2012 06:42 PM
Same problem, before with the version 184.108.40.206 and now the same with the 220.127.116.11 one.
Anyone have any idea??
Tks in advance
12-17-2012 09:20 AM
No help at all here, nice to know.
Merry Christmas guys
01-11-2013 03:16 AM
The tool basically acceses the SCSI/Raid connection port so you could try to disconnect and then connect again your drive. I do not think that it is related to .NET as someone said above.
01-11-2013 03:28 AM
program absolutely unuseful:
It doesn't works on a system with ASUS P5E3 and now the same issue on an ASUS P8Z77-V PRO.
Is there will be a working program within next five years?
04-08-2013 02:31 PM - edited 04-08-2013 06:19 PM
Try the red paragraph first, and if that doesn't work, start from here instead:
Uninstall. Reinstall latest version (though it still has "the issue"). I'm using 18.104.22.168, though it falsely claims to be 22.214.171.124 while installing. During the installation process, before clicking "Next," Windows should throw some dialog-boxes at you about compatibility and wanting to reinstall using recommended settings. Click yes. There should be about three of them. Click yes on all of them. You should notice some activity on your hard drive. Wait a moment for it to settle.
Now, click "Next" on the dialog-box you would see during any regular installation. Let it do it's thing.
And one last tip. Before you run the program, turn off extended displays in Windows settings. Bring it down to just one monitor. The EULA/dialog boxes for programs using older VBA love to become invisible when multiple monitors are thrown into the mix (especially if HDMI is involved). (i.e.. CloneCD, HDDScan)
Then wait. Be patient. Don't click on the "scanning" window while it's trying to load or Windows will realize it's taking too long and ask you if you want to wait or end the process. If the "scanning" window becomes faded out while you're waiting, try dragging any other window across it. It should pop back to the front of the screen. And after a minute or two, you should see different progress messages in the scanning window, until the license agreement finally pops up.
If you're waiting more than 3 minutes for SeaTools to load, then it's taking too long. Kill the process from Task Manager, but also look from something called stxcon.exe and kill that process if it's running. (BTW, that process can be responsible for holding a removable drive hostage when you go to eject it through Windows.) Go to the program files folder for SeaTools and manually run the stxcon.exe file from there and then quickly run SeaTools from within the same folder. If you're watching closely, in Task Manager, you should see two instances of stxcon.exe. Let 'em run. SeaTools will do the frozen-for-a-minute thing, then come back to life, consume some CPU, then finally, it will switch dispaly messages and do the ATA scan, then USB scan, and then the user-agreement should appear.
If that doesn't work, you could always try setting your SATA to compatibility mode within your BIOS, so that it reads as PATA instead of SATA. That mode eliminated the delay for me entirely in the past. But adjusting settings in the BIOS is not for the faint of heart and one should take care to revert the settings after the scanning is done or your hard-drive access rate will be stunted.