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Regular Visitor
sffire
Posts: 2
Registered: ‎01-15-2011
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Seatools fails hard drives but passes in a different computer.

I purchased two Seagate Barracuda's 2TB hard drives model: ST320005N4A1AS-RK 5900 rpm for my HP m8330f computer.  I ran Seatools to check the status of the drives.  Unable to tests on the smart scan. Then fails both drives but passes the generic testing.  I installed the same drive on another HP computer, this time it is model DC7800. Both drives passes the testing. I am not sure if I have twp new drives that are going bad?

Kilobyte
SouthPark
Posts: 58
Registered: ‎11-20-2010
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Re: Seatools fails hard drives but passes in a different computer.

I would just run the seatools for DOS - LONG TEST, and see what the errors are.

Regular Visitor
sffire
Posts: 2
Registered: ‎01-15-2011
0

Re: Seatools fails hard drives but passes in a different computer.

 used antoher computer, installed the two drives that failed.  Then I ran the tests and both drives passed on the second computer.  Why is that?

Kilobyte
SouthPark
Posts: 58
Registered: ‎11-20-2010
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Re: Seatools fails hard drives but passes in a different computer.

[ Edited ]

It's hard to say what the problem is unless you do the tests repeatedy on both machines, and you consistently get the same results. Also helps if you read the error logs or something to determine what the failure was due to. Because at the moment, who knows whether the issue is with your hard drive, or with seagate seatools, or with that other computer.

 

And if you do happen to get consistent results on that 'other' machine, then see what happens if you try a different version of seatools - ie try a few different versions of seatools for DOS, and see what happens. If other versions of seatools gives 'pass' results on that 'other' machine, while you consistently get 'issues' with the version of seatools that you initially used, then it would simply point to a compatibility issue.

Yottabyte
fzabkar
Posts: 4,649
Registered: ‎01-27-2009
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Re: Seatools fails hard drives but passes in a different computer.

AIUI, SeaTools sometimes has difficulty communicating with certain SATA controllers. Also, it won't detect any drive that is part of a RAID.

For maximum compatibility, you may need to temporarily reconfigure your SATA controller in your BIOS for legacy IDE mode. This will make your drives look like PATA.