Reply
Regular Visitor
janette
Posts: 1
Registered: ‎11-09-2010
0

Warranty Issues

Whenever I try to verify my warranty at http://support.seagate.com/customer/warranty_validation.jsp I get a message telling me:

 

Warranty Validation Error     
      
Missing Security Code
The security code was missing. In order to use this service, a valid security code must be entered.

You may return to the form and try to resubmit the information you provided by pressing your browser's <Back> button and re-entering the code displayed in the reCaptcha box.

If the error persists, please contact Seagate Customer Service for further assistance.
Error #dpci452

 

However I don't get a recaptcha box on the warranty validation page.  Any suggestions as all the help pages are useless and get me nowhere.  How do I check warranty and submit?  There is noway to contact Seagate customer support.

 

 

Administrator
AlanM
Posts: 6,540
Registered: ‎11-02-2007
0

Well, there is a way to contact Support - to contact Cust...

Well, there is a way to contact Support - to contact Customer Service directly whether by phone, email, or chat.
Thanks.

Did you try another web browser?

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Visitor
terrycback
Posts: 3
Registered: ‎12-20-2010
0

Horrible company to deal with

Don't buy their products. They are overpriced and poor quality. You will regret it.

Visitor
krisstewart
Posts: 1
Registered: ‎12-04-2011
0

I want to ask about the Seagate warranty service. Many pe...

I want to ask about the Seagate warranty service. Many people says that the "Certified Repaired HDD" broke down again after 2-3 months of repairing. Is this true, or is nothing else that a rumour?