06-18-2008 01:56 AM - last edited on 04-13-2011 08:36 AM by AlanM
Warranty coverage for drives removed from their external casing
Sometimes in the course of attempting to access data on an external Seagate or Maxtor drive that was rendered inaccessible by normal means by a drive crash, a user will remove the actual hard disc drive unit found inside the external casing and attempt to connect that unit inside a computer to recover the data.
Please note that this action will void the warranty on the drive.
For more information, please see the Seagate Consumer Warranty information found on this page. The third paragraph "What Does Our Warranty Not Cover?" is the most relevant to this issue.
*NOTE*: Warranty policies cannot be discussed with any reliability in the Seagate Support Forums, so please take advantage of these links and/or contact the Warranty Department for help with your warranty questions.